Privacy Policy for Harold’s Honey Hut

Last Updated: October 2, 2025

1. Introduction

Welcome to Harold’s Honey Hut! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, haroldshoney.com, and purchase products from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Information You Provide to Us We collect information that you voluntarily provide to us when you:

  • Place an Order: We collect personal information necessary to fulfill your order, such as your name, shipping address, billing address, email address, and phone number.
  • Create an Account: If you choose to create an account, we will collect your name, username, and email address.
  • Contact Us: If you contact us directly, we may receive additional information about you such as your name, email address, and the contents of the message you may send us.

Important Note on Payments: All payments are processed through our third-party payment processor, Square. We do not collect, store, or have access to your credit card information. Please review Square’s privacy policy for more information on how they handle your data.

B. Information We Collect Automatically When you visit our website, some information is automatically collected. This includes:

  • Log and Usage Data: Our website is built on WordPress and uses the WooCommerce platform. These systems may automatically collect information like your IP address, browser type, operating system, pages you’ve visited, and the dates/times of your visit.
  • Analytics Data: We use Jetpack Stats to help us understand our website traffic and improve our user experience. This service collects anonymous data about visitors, such as the number of visitors and which pages are most popular.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders.
  • To create and manage your account.
  • To communicate with you about your order, account, or inquiries.
  • To improve our website, products, and services.
  • Future Marketing: In the future, we may start a newsletter or other marketing communications. We will only send these to you if you explicitly opt-in to receive them, and you will always have the option to unsubscribe.

4. How We Share Your Information

We do not sell your personal information. We only share it with third parties in the following situations:

  • Payment Processors: We share transaction data with Square to process your payments.
  • Shipping Carriers: We provide your name and shipping address to our shipping partners, primarily UPS and USPS, for the sole purpose of delivering your order.
  • Website Technology Providers: Our website operates on WordPress and WooCommerce, which process and store data as part of their function.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Cookies and Tracking Technologies

A cookie is a small file placed on your device. Our site uses cookies to:

  • Keep track of items in your shopping cart.
  • Remember you if you are logged in to your account.
  • Help us analyze website traffic through Jetpack.

Future Third-Party Services: In the future, we may embed content from other sites (e.g., YouTube videos) or use marketing tools (e.g., Meta/Facebook tools). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights Over Your Data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To make a request, please contact us at the email address below.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[email protected]